Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success.

Skills & Abilities:

• Excellent communication skills (verbal and written)
• Problem-solving and critical thinking abilities
• Attention to detail and accuracy
• Conflict resolution and negotiation skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Familiarity with graphic design software (Adobe Photoshop, Lightroom)
• Possess strong analytical skills to critically evaluate artwork, design trends, and cultural influences

 

Experience:

Cashier –  June 2022 – Present

• Proficiently operated cash registers, ensuring precise processing of payments, returns, and exchanges.
• Proven track record of handling cash, credit, and debit card transactions with precision while maintaining a balanced cash drawer.
• Cultivated robust customer relationships to enhance satisfaction and foster loyalty.
• Expertly managed customer inquiries and resolved concerns with courtesy and efficiency.
• Dedicated team player with a positive attitude and willingness to go the extra mile to ensure customer satisfaction.

 

Preschool Teacher –

March 2020 – August 2021

• Demonstrated patience and empathy in addressing challenging student behavior.
• Cultivated strong relationships with parents and families, promoting active parent engagement.
• Conducted research to curate classroom materials and instructional resources that adhered to school guidelines.
• Proficient in managing classroom dynamics and fostering a positive learning environment conducive to growth and exploration.
• Committed to ongoing professional development and staying current with best practices in early childhood education.

 

Guest Services –

July 2019 – March 2020

• Greeted visitors warmly upon arrival, assisted with inquiries, and provided information about exhibits, attractions, and events.
• Designed innovative training programs for new hires, leading to improved operational efficiencies at the zoo.
• Effectively managed and resolved customer complaints with timely solutions.
• Acted as a point of contact for lost and found items, documenting lost items, and facilitating their return to guests when possible.
• Followed established safety and security protocols to ensure the well-being of guests, staff, and animals.

 

Intern – 

September 2018 – November 2018

• Exhibited strong skills in time and project management.
• Acquired hands-on experience, exposure, and expertise in industry-specific procedures and systems.
• Collaborated in developing effective solutions for team challenges.
• Created engaging and original content for various platforms including print, digital, and social media.
• Assisted in sourcing images, graphics, and multimedia content for articles and digital platforms.

Department Manager –  July 2016 – August 2018

• Provided leadership in training and supervising associates to excel in customer service and uphold the company’s culture.
• Fostered a customer-centric environment by empowering associates to deliver outstanding service, addressed customer inquiries and concerns promptly, and created a positive shopping experience.
• Drove sales and long-term profitability to meet departmental objectives.
• Kept up-to-date on product offerings and services, enhancing the overall customer experience.
• Ensured compliance with company policies, procedures, and safety guidelines to maintain a safe and secure work environment for associates and customers.

 

Education:

The University of Colorado, Colorado Springs

Bachelor of Arts in Fine Arts

Pikes Peak State College, Colorado Springs

Web Design Certificate